What is a Staff Profile?
A Staff profile is needed for each person employed doing AML relevant work for the Practice (including the owner) This ...
Why are some of my Profile details already in the system?
The identifying details for each AML Complete account are drawn automatically from IAB Membership data and cannot be adjusted from ...
Why is ‘Uncertain’ included as a possible answer?
Where necessary information is not immediately available AML Complete provides the option to answer ‘Uncertain’ in response to some questions. ...
Do I have to input all the data every year?
No. One of the benefits of AML Complete is that, once your account has been set up and populated with ...
The system is showing my application as incomplete but I have entered everything. What do I do?
Please check through your application by editing each section to ensure that all questions have been answered, all owners, staff, ...
What is Integrity Screening?
Integrity is a key issue across the financial services sector and IAB requires evidence of a DBS check, dated within ...
What do I do if any of my client details change?
If you need to update any information relating to your clients then you can simply click on the relevant client, ...
What do I do if my practice details change?
If any details change in relation to your practice management, services or the staff you employ you can simply edit ...
Why can’t I change my contact details?
You are able to update and edit most information within AML Complete. However, we have placed a restriction on editing ...
Who should be added under the ‘My Practice’ owner(s) details?
A separate record should be created for each Beneficial Owner, Officer or Manager (BOOM) of your practice. This will include ...