I am currently using another AML system for my AML processes. Can I continue to use this, or do I have to switch to AML Complete?
I am currently using another AML system for my AML processes. Can I continue to use this, or do I have to switch to AML Complete?

We understand some members may have commitments in place with other AML systems. In this instance we would still urge ...

The system is showing my application as incomplete, but I have entered everything. What do I do?
The system is showing my application as incomplete, but I have entered everything. What do I do?

Please check through your application by editing each section to ensure that all questions have been answered, all owners, staff, ...

What does the ‘Save’ Button do?
What does the ‘Save’ Button do?

Whilst in the process of entering data, clicking the ‘save’ button will save your work up to that point. If ...

What do I do if nothing appears to be working? 
What do I do if nothing appears to be working? 

Please click on the ‘Contact us’ tab at the top of this page where you will be able to submit ...

How do I submit my application to the IAB?
How do I submit my application to the IAB?

You will be unable to submit your application to the IAB until ALL sections and tasks are complete. All profiles ...

What does the ‘Submit to IAB’ button do? 
What does the ‘Submit to IAB’ button do? 

This button becomes active once all the profile questions have been answered. Clicking the ‘Submit to IAB’ button initiates a ...

A question is highlighted yellow – what do I do?
A question is highlighted yellow – what do I do?

A question will be highlighted in yellow if it hasn’t been answered. Once a question has been answered the highlight ...

When inserting my clients’ details, I cannot find the service I offer them in the list displayed?
When inserting my clients’ details, I cannot find the service I offer them in the list displayed?

Ensure that you have selected all relevant services when completing your Practice details. The service details in this section feed ...

Why are some of my Profile details already in the system?
Why are some of my Profile details already in the system?

The identifying details for each AML Complete account are drawn automatically from IAB Membership data and cannot be adjusted from ...

The system is showing my application as incomplete but I have entered everything. What do I do? 
The system is showing my application as incomplete but I have entered everything. What do I do? 

Please check through your application by editing each section to ensure that all questions have been answered, all owners, staff, ...