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At the IAB we’re committed to protecting and respecting your privacy. We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

With the EU General Data Protection Regulation (GDPR) which came into force on 25th May 2018 we want to ensure you are aware of how any information you provide through our website will be processed and used.

Collecting personal information:

We only collect the information from visitors to our website, such as details provided to us voluntarily by filing in our online enquiry forms. Website usage information is collected using cookies.

How we use personal information:

The personal information we collect is used for administration purposes only so that we can provide you with the information you have requested. It is not shared with any third party at this time. If you provide personal information to us through our website, and are a professional member, student member or accredited training provider with the IAB then please view the privacy notice which can be found in the relevant area by logging into our website here:, as there will be some differences in how we process your information. The information you provide to us via our website is used only in relation to your enquiry.

Access to your information and correction:

You have a right to request the personal information we hold about you. If you would like a copy of some or all of your information please write to us via one of the following methods:

Email[email protected]

110 Bishopsgate , London EC2N 4AY , United Kingdom

Phone: +44 (0)2081 878888

If your request is manifestly unfounded, excessive or repetitive then under GDPR we are able to make a small charge for this service, taking into account the administrative costs of providing the information. This will be dependent on the nature of the request.

We also want to ensure the information we hold about you is correct. You can ask us to correct or remove information which you think is inaccurate. Please write to us using the email or postal address provided above.

Data portability

You are able to request a copy of the information we hold about you or ask for us to send the information to another data controller with your permission. We can send personal data in structured, commonly used and machine readable formats, using secure methods. You can request information about what data we hold about you.

Restriction requests

You can request that restrictions are applied to the processing of your data if for instance you believe the data we hold is inaccurate or if the processing is unlawful or we no longer have any need to process it. You can also request that restrictions are in place where the processing is being carried out for third party reasons or public interest.

Objection requests

You can object to your data being processed for certain purposes. If you contact us to request this we will stop processing your data unless we have a legitimate ground for continuing to process it.


At this time there is no legal requirement for you to provide us with any information.

Servers used to store your personal information are all located within the EU.

We do not use your information for automated decision making.

Cookie policy

To view the cookie policy for our website please click here:

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

What to do if you aren’t satisfied with how we handle your information

If you aren’t satisfied with the way we handle your information you have the right to make a complaint to the relevant supervisory authority which is the Information Commissioner’s Office (ICO):

How to contact us

Please contact us if you have any questions about the information we hold about you or our privacy policy:

Email[email protected]

110 Bishopsgate , London EC2N 4AY , United Kingdom

Phone: +44 (0)2081 878888

Site usage information

We collect site usage information from standard website logs that store date, time and originating IP. This information is analysed to give us a better understanding of how The IAB website is used, and how we can improve our services.

Legal Disclaimer:

The IAB is committed to providing high quality information. However, the IAB does not guarantee that the information available via the website is accurate, complete or up-to-date. Price and availability of information is subject to change without notice. The IAB will not be liable for any loss, damage or inconvenience arising as a result of the information on this website. The IAB is not responsible for any content presented on external websites that are linked to, or from the IAB website.


This website is available for personal, non-commercial use only. Unless otherwise stated, text and graphics are owned or licensed by the IAB and users may not copy, reproduce, republish, post, distribute, transmit or modify in any way any part of this website.