Why is ‘Uncertain’ included as a possible answer?

Where necessary information is not immediately available AML Complete provides the option to answer ‘Uncertain’ in response to some questions. ...

Why isn’t ‘not applicable’ included as an option?

In short because all the questions apply to some aspect of risk or compliance. AML Complete is designed to cover ...

Why are the questions tick box style?

To speed up data entry most questions within AML Complete provide three ‘tick box’ type answers, usually ‘Yes’, ‘No’, or ...

Can I download my data from AML Complete?

Yes. Look for the ‘download’ button. Clicking this will initiate a download of a spreadsheet containing your last ‘saved’ data. ...

Can I upload Documents to AML Complete?

AML Complete includes provision to upload a document. This facility is available against certain AML relevant topics (for example AML ...

Can I use AML Complete as ‘cloud storage’ for any of my documents?

Presently, document uploads are available in response to certain profile questions. This provides a facility to share a specific document ...

My AML Complete Dashboard shows I have some issues, what should I do?

AML Complete is designed to help you manage AML for your practice. The ‘Dashboard’ is intended to highlight areas where ...

What does the ‘Complete’ button do?

This button becomes active once all the profile questions have been answered. Clicking the ‘complete’ button initiates a transfer of ...

Can I arrange additional user log-ins for my AML Complete account?

AML Complete is being rolled out over 2023. An AML Complete account will become available to each AML Supervised IAB ...

Why are some of my Profile details already in the system?

The identifying details for each AML Complete account are drawn automatically from IAB Membership data and cannot be adjusted from ...