Some of my answers are highlighted in red on the summary page – what does this mean?
Answers highlighted in red means that a risk score has been allocated to the answer you have provided. This could[...]
Why does my Practice/Service Risk show as Very High Risk?
For every question you answer, a score is allocated depending on the answer you provide. This score is predetermined by[...]
I have added one of my clients’ details, but it is showing as high risk and I don’t think they are. What should I do?
If a risk rating is different to expected this needs exploring further by the member in the first instance as[...]