Why do I have to provide details of all BOOMs within my practice?
Regulation 26 requires each beneficial owner, officer and manager in a business to be approved by the supervisory authority of ...
I only have a combined Policy & Procedure document covering all key areas of AML compliance. How do I upload this to the relevant question as part of my Practice Profile?
AML Complete does not currently have the capability to distinguish between a combined document and single procedures. Please upload the ...
I have multiple clients – do I have to manually enter each client separately?
No, you can import client data from a csv file. From the ‘My Clients’ page you can simply click on ...
Some of my answers are highlighted in red on the summary page – what does this mean?
Answers highlighted in red means that a risk score has been allocated to the answer you have provided. This could ...
Why does my Practice/Service Risk show as Very High Risk?
For every question you answer, a score is allocated depending on the answer you provide. This score is predetermined by ...
I have added one of my clients’ details, but it is showing as high risk and I don’t think they are. What should I do?
If a risk rating is different to expected this needs exploring further by the member in the first instance as ...